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Maternity, neonatal and family care

Maternity, neonatal and family care and AI: maternal equity, listening to families, and keeping mother and baby records distinct
Two or more people

Keep records separate — information about the woman or birthing person and the baby must stay accurate and distinct.

Equity

Listen first — inequalities in outcomes are stark, and AI summaries can flatten concerns families raised, such as reduced movements.

Red line

No clinical decisions — fetal monitoring, neonatal observations, feeding and dosing must never be decided with general AI tools.

This page is for nurses working in maternity, neonatal and family settings, alongside midwives and the wider team. Care here involves at least two people, often more. It covers some of the most sensitive information in health care, and outcomes are marked by persistent inequalities.

Where AI can help​

Information for families

Plain-language and translated-draft information on feeding, newborn care and neonatal unit routines, from approved sources and checked by qualified staff.

Supporting neonatal parents

Drafting welcome packs, glossaries and "what to expect" guides for families on the neonatal unit.

Staff learning & simulation

Simulated conversations, for example with anxious parents, and structured revision.

Where the risks are higher​

RiskWhy it matters here
InequalitiesBlack women were more than twice as likely as White women to die during or up to six weeks after pregnancy in 2021 to 2023 (MBRRACE-UK, 2025). AI built on historical data could reproduce such gaps. See Equity and AI.
Sensitive informationPregnancy, pregnancy loss, termination, domestic abuse and safeguarding information needs the highest protection. Keep it out of general AI tools entirely.
Two or more patientsRecords and summaries must keep information about the woman or birthing person and the baby accurate and separate.
Being listened toWomen and families have repeatedly reported not being listened to. AI summaries can flatten concerns that were raised, such as reduced movements or "something feels wrong". Record them in the person's words.
Clinical decisionsFetal monitoring interpretation, neonatal observations and feeding or dosing decisions must never be made with general AI tools.

Looking through the lenses​

Lens 1 · Values

Person-centred practice

Does the record show the concerns the woman or family raised, in their own words?

Lens 2 · Judgement

Ways of knowing

Whose experiences might this information or tool overlook? That's emancipatory knowing.

Lens 3 · Progression

Novice to expert

Do I know when to escalate a family's concern, whatever a tool or summary says?

Try it​

Neonatal Nursing Prompt · Parent Welcome GuideCheck Against Unit Policy
I'm a neonatal nurse. Draft a short, warm welcome guide for parents whose baby has
just been admitted to the neonatal unit: what they'll see, who the team are, how they
can be involved in care, and where to get support. Plain English, no medical advice.
List anything I should check against our unit's own information.
Quick Clinical Self-Check

In a postnatal or neonatal setting, an AI-drafted summary condenses a mother's repeated concern that 'the baby feels lethargic and something isn't right' into 'Maternal anxiety noted; reassured.' Why is this dangerous?