Person-Centred Language Checker
Original work: "Educators' guide to multimodal learning and Generative AI" — Tünde Varga-Atkins, Samuel Saunders, et al. (2024/25) — CC BY-NC 4.0
Adapted for UK Nursing Education by: Lincoln Gombedza, RN (LD)
Last Updated: December 2025
The Problem with "Medicalese"
Healthcare documentation is often filled with jargon, abbreviations, and institutional language that can:
- Dehumanise patients (e.g., "the diabetic in bed 5")
- Exclude patients from their own care (if they read their notes)
- Perpetuate power imbalances between staff and patients
- Obscure the person behind the condition
Person-centred language puts the individual first, not their diagnosis.
What is a Language Checker?
A "Person-Centred Language Checker" uses AI to:
- Identify jargon, abbreviations, and impersonal language in care documentation.
- Suggest alternative phrasing that centres the patient's identity and preferences.
- Highlight subtle biases or assumptions embedded in clinical language.
The Nursing Citizen Development project has developed an open-source Person-Centred Language Checker trained on nursing-specific literature from the Foundation of Nursing Studies (FoNS).
Examples of Language Transformation
| Original (Institutional) | Revised (Person-Centred) |
|---|---|
| "Patient non-compliant with medication regime." | "Mrs Patel has chosen not to take her evening medication. We discussed her concerns about side effects." |
| "Diabetic admitted with DKA." | "Mr Ahmed, who lives with Type 1 diabetes, was admitted with diabetic ketoacidosis." |
| "Confused and agitated overnight." | "Mrs Brown appeared unsettled overnight, possibly due to an unfamiliar environment." |
| "Bed 3 needs obs." | "Mrs Johnson is due for her observations." |
Try It: AI Prompts for Language Checking
Prompt 1: Basic Language Check
You are an expert in person-centred nursing language. I will give you a sentence from a care record. Your task is to:
1. Identify any jargon, abbreviations, or impersonal language.
2. Rewrite the sentence to be more person-centred, putting the individual first.
3. Explain why your revision is more person-centred.
Here is the sentence:
"Patient refused physio this AM. Remains bedbound."
Expected Output:
Identified Issues:
- "Patient" is impersonal; should use the person's name.
- "refused" implies defiance; could be "chose not to" or "was not ready for".
- "AM" is jargon.
- "Remains bedbound" is clinical and passive.
Revised Sentence: "Mrs Davies chose not to attend physiotherapy this morning. She shared that she was feeling tired. We will offer support again this afternoon when she feels more rested."
Explanation: This revision centres Mrs Davies's agency and acknowledges her feelings, rather than labelling her behaviour as "refusal".
Prompt 2: Full Document Review
I am a nursing student. Please review the following care note for person-centred language. For each issue you find:
- Quote the original phrase.
- Explain why it is problematic.
- Provide a suggested revision.
Care Note:
"72 y/o female. Hx of HTN, HF, CKD. Non-compliant with fluid restriction. Oedematous ankles noted. Son present—states pt 'doesn't listen'. SBAR completed. Awaiting medical review."
Prompt 3: Self-Assessment
I am a nursing student. I have written the following care note. Using the principles of person-centred care, give me feedback on my language. Be honest but supportive.
My Note:
"Mr Jones had a fall last night. He was found on the floor by night staff. He is known to be a falls risk. He was helped back to bed and obs were done. No injury noted."
Classroom Activity: The Language Audit
Objective: Develop critical awareness of language in care documentation.
Time: 30 minutes
Instructions
- Collect Examples: Ask students to bring (anonymised) examples of care documentation from their placements.
- Audit in Pairs: Using the AI prompts above, have pairs of students "audit" each other's examples for person-centred language.
- Rewrite: Each student rewrites one problematic note.
- Discuss: As a class, discuss:
- What patterns did you notice?
- Why does this language persist in practice?
- What are the barriers to using person-centred language in busy clinical environments?
Key Principles of Person-Centred Language
| Principle | Example |
|---|---|
| Use names, not labels | "Mrs Patel" not "the diabetic" |
| Person-first language | "A person living with dementia" not "a dementia patient" |
| Agency over passivity | "Mr Jones chose to rest" not "Patient refused to mobilise" |
| Acknowledge feelings | "Mrs Brown appeared distressed" not "Patient agitated" |
| Avoid assumptions | "Son shared his concerns" not "Son states patient doesn't listen" |
Further Reading
- Foundation of Nursing Studies (FoNS) — Resources on person-centred practice.
- Person-Centred Nursing Framework (McCormack & McCance) — The theoretical underpinning of this approach.
- Nursing Citizen Development — Open-source AI tools for nursing.